Industria

How can I pay at The Villa?

You can only pay with your personal VIPcard, which can be bought for only €1. You can upload your account with cash, debit card or via iDEAL if you are not at The Villa.

How do I gain access to the Industria server?

You need to go to your “computer” (or Win+R) and type in \\indserver.campus.tue.nl\industria in the address field. If you are not at the TU/e or not connected with TU/e WPA-2, a VPN connection is required to do this.

What is the enrollment policy regarding activities of Industria?

The enrollment policy can be found on the website at industria.tue.nl/enrollment-policy.

Study

I am suspected of fraud, where can I find my rights?

For the bachelor, the OER and the Exam Rules can be found on this website. For the master, the OER can be found here. These documents describe your rights and obligations and tell you what to do.

What are the deadlines for choosing your electives?

The dates in the process of making your choices can be found here.

What do I need to do when I would like to file an official complaint?

In case you do not agree with a decision, you can file an official complaint at the exam committee. They come together once a month and decide on several subjects. You need to send an email to ie@tue.nl in which you explain your request or objection. More information can be found on this website , the information is the same for master students.

What do I need to do when I would like to request a certain privilege?

In case you would like to ask for a specific privilege which is study related you need to contact the exam committee. They come together once a month and decide on several subjects. You need to send an email to ie@tue.nl in which you explain your request or objection. More information can be found on this website, the information is the same for master students.

What do I need to do when I’m sick during an exam or midterm?

If you are ill and cannot make it to a midterm or examination you need to undertake several actions to solve this problem. They can a be found in the OER article 5.4 and 5.5 and in the “Examenregelement” appendix 1. Both these documents can be found here.

In short; you first need to have a doctor’s statement and you need to send an email to your study advisor, (Mrs. Baukje Osinga – Kuipers for bachelor students) within 24 hours of the midterm or exam. She will handle it further, although you assistance will be required.

Where can I find the experiences of students abroad?

There is a website where all the reports of students who studied abroad are collected. They are TU/e wide and ordered per country. The link can be found on the homepage of OASE (“Experiences Abroad”) or here.

Where can I order my books?

You need to go to industria.tue.nl/books and log in with your student number and password. A link to the bookstore appears and you need to log in with your book account. You can now order your books and they will be shipped to your own home.

Which documents need to be handed in for your master thesis mentor?

Two documents need to be handed in, the Assignment Mentor Thesis form and the Scientific Code of Conduct.

Various

How can I upgrade my print credits?

Students, you can upgrade your print credits on your TUEPAS account in two ways:
– use the MyOrder app on your smartphone;
– pay with your PIN pas at the PIN terminal at ICT Services Student desk, floor 1, MetaForum.

For a small group not smartphone owners and Windows mobile users, the use of the MyOrder app is not possible.

How do you sync your TU/e email/agenda/contacts with your smartphone?

It is relatively easy to do this and it makes no difference whether you have an Iphone, Android or Windows smartphone. Add an account with the following settings:

Connection: Exchange or ActiveSync
Email: your TU/e mail account
Server: webmail.tue.nl
Domain: tue
Username: s…… (your student number)
Password: your password
SSL Connection: on

Where can a find a student job at our faculty?

If you would like to be a student assistant for our faculty, you can send an email to owi@tue.nl. Please mention your name, student number, year of study and time availability.

Which information can be found on which website?

tue.nl is the general TU/e website and offers a broad spectrum of information.
oase.tue.nl is probably the most used website and offers your personal information, a link to your agenda and email, your results and timetables. Furthermore, information about courses can be found and you need to subscribe yourself for courses via this website.
owinfo.tue.nl offers elaborated information about courses (“vakinformatie”) and the timetables of all courses, including exam dates (“roosters”).
studiegids.tue.nl holds all information which is related to studying at the TU/e. This ranges from information about the library and the content of every study program to information about studying abroad and scholarships.
videocollege.tue.nl offers all the recorded lectures.
studentensportcentrumeindhoven.nl includes all the information about the facilities and the sports which can be exercised.